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“Working with Daniel was an absolute pleasure. Not only did he provide training on the important features in Flare, but he tailored the entire course to fit our needs, even on the fly…He offers the expertise and flexibility that not all trainers possess”

Pamela Kuczewski

Senior Technical Writer, CNSI

“Daniel took the time to answer all questions…He knew the right times when to be technical, and when to break down his terminology to make things easier to understand and comprehend.”

Steven Holtman

System Administrator, Team Movement for Life

“I would highly recommend Daniel for his technical ability and his tenacity in getting results.”

Alan Wayman

Learning Producer, LDS Church

“…it was by far the best training I have taken. The presenter, Daniel Ferguson, was excellent. He provided practical content in a clear, concise manner clearly from the perspective of someone who uses Flare on a daily basis.”

Cathy L

MadCap Webinar Participant

“Daniel was an absolute delight to work with and he exceeded our expectations with every deliverable.”

Aimee Smith

Solutions Manager, LDS Church

“I really enjoyed Daniel’s presentation yesterday, glued to the screen. Lots of tips that I find very useful.”

Marion V.

MadCap Webinar Participant

“Daniel was able to very quickly analyze my documentation sets and recommend an organizational plan for the content, comprising 19 separate manuals.”

Gwen Fremonti

Technical Writer, Prime Factors

“All your help, experience, and patience got my company across the finish line.”

Phil Como

Technical Writer, Tone Software

“From the initial call to the last, Daniel was customer focused and demonstrated an in-depth knowledge of the MadCap platform. Our final product was nothing short of amazing. Our end users loved the final product.”

Donald Horne

Director of Application Development and IT Strategy, Haskell

“Daniel Ferguson has been excellent to work with on our very large and complex Flare project, helping us to get our help site up and running despite aggressive deadlines.”

Mary Beth Pozdol

Knowledge Director, W. H. Leary

“Working with Smart Output was nothing short of a perfect experience.”

Ben Goddard

Technical Writer, ThreatTrack Security

From the blog

25 tips that every MadCap Flare user should know

At MadWorld 2019 in San Diego, I presented a session called “10 tips that every MadCap Flare user should know.” I had many attendees ask if they could have my notes from the session, but the unfortunate reality was that I didn’t have notes. All I had was a simple list of about 25 tips, […]

Presenter at front of the room

On Fears, Limits, and Being on Stage

A couple of weeks ago, I gave five hours of presentations at MadCap’s Madworld conference in San Diego. I’ve sat down a number of times to write out some of my key takeaways from that conference—the cool sessions I attended, the amazing things I learned, and the incredible people I met. Every time I sit […]

Using the Grunt task automator to use LESS in MadCap Flare projects

Using the LESS CSS Preprocessor in your Flare Project

I’ve worked in hundreds of Flare projects since I started my business around 5½ years ago, and when you work in that many projects, you start to notice trends. There are a handful of issues that I know I’m likely to find in nearly any Flare project that I work in, and one of the […]

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